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Facilitating performance improvement

Janette — Wed, 27 Jan 2010 15:28:48 +0000

We have seen an increase in the number of requests for facilitation as a part of proactive organisational development and performance improvement models.

Facilitation enables participants to actively participate in problem solving and fosters an environment where innovative ideas flourish and grow.

For example, We have recently held a session for a team who are part of a large organisation. The CEO felt this team were not performing as well as they should be and wanted to understand the issues and how to move forward. As a result of our facilitation of a half day session, the organisation has a better picture of the issues as perceived by the team, an agreed set of actions to address these and a range of ideas to discuss in more depth which could lead to real change and innovative solutions.

It is not the strongest of the species that survives, nor the most intelligent….it is the one that is the most adaptable to change

Charles Darwin

If you are trying to get the best from your teams and feel you may benefit from an independent facilitator, why not give us a call on 01476 401065 to explore how we can help.

Engaging Customers, Improving Performance

Janette — Mon, 14 Dec 2009 12:32:12 +0000

Understanding your customers is of key importance to any organisation. Listening to and involving people who use or who may use your services or products in developing these services or products helps to improve performance, transform services and develop a culture of inclusivity, respect, and open decision-making.

One of our areas of expertise is supporting and developing organisations to improve performance through better knowledge and involvement of their customers.

We are currently working with a Primary Care Trust to develop an intranet based toolkit that will help their staff to have the skills, knowledge and confidence to engage local people in planning and shaping local health services. It is hoped this toolkit will enable the organisation to support the achievement of the required competency for World Class Commissioning.

Please contact us if we can also support you to improve

Assessing Skills, Discovering Potential

Janette — Thu, 01 Oct 2009 11:45:49 +0000

We have posted a new case study “Assessing Skills, Developing Potential” today describing our work with a primary care trust to assess the skills of their senior team and clinical leaders.

Please contact us if we can also be of help to you.

Follow us on twitter

Janette — Wed, 19 Aug 2009 08:55:58 +0000

We have started tweeting (I am sure it is as infectious as swine flu …perhaps more so). Come and join our dawn chorus at twitter/@wilsongoodchild